ct44 Privacy Policy

1. Introduction

ct44 operates a trusted online sports betting and casino platform serving players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond. We are deeply committed to protecting the privacy and personal data of every individual who registers, plays, or simply visits our platform.

This Privacy Policy explains what personal information ct44 collects, why we collect it, how it is used, how long it is retained, and the rights you hold over your own data. Please read this document carefully before creating an account or providing any personal information to us.

By accessing or using the ct44 platform, you confirm that you are aged 21 or above and that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of the platform immediately.

2. Information We Collect

When you register and use ct44, we may collect the following categories of personal information:

• Identity information: full name, date of birth, gender, and a copy of a government-issued identity document (e.g., National ID card).
• Contact information: email address, phone number, and residential address (city, district, division within Bangladesh).
• Financial information: payment method details such as your bKash, Nagad, Rocket, or Upay mobile wallet numbers used for deposits and withdrawals.
• Technical information: IP address, device type, browser type and version, operating system, session timestamps, and referral source.
• Behavioural information: pages visited, games played, bets placed, wagering history, session duration, and feature interactions on the ct44 platform.
• Communication records: support ticket history, chat logs, emails you send to our support team, and survey responses where you voluntarily participate.

3. How We Use Your Information

ct44 uses the personal information we collect strictly for legitimate purposes related to operating a safe and fair gaming platform. Specifically, your data is used to:

• Verify your identity and confirm that you meet the minimum age requirement of 21 years to access gambling services.
• Process deposits and withdrawals securely through your registered payment methods including bKash, Nagad, and Rocket.
• Provide customer support, resolve account disputes, and respond to your enquiries in a timely manner.
• Detect, investigate, and prevent fraudulent activity, money laundering, and any form of cheating or abuse on the platform.
• Send you relevant promotional communications, bonus offers, and platform updates — you may opt out of marketing messages at any time by contacting our support team.

4. Cookies and Tracking Technologies

ct44 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us remember your preferences, keep your session active, and analyse how players interact with our games and features. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain for a set period).

You may configure your browser to block or delete cookies at any time. However, disabling cookies may affect certain platform features such as automatic login and personalised game recommendations. By continuing to use ct44 after reviewing this policy, you consent to our use of cookies as described above.

5. Sharing of Your Information

ct44 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may, however, share your data with trusted third-party partners in the following limited and strictly controlled circumstances:

• Payment processors: We share necessary transaction data with your chosen payment provider (bKash, Nagad, Rocket, Upay) solely to complete your deposit or withdrawal request.
• Technology and infrastructure providers: We may share data with hosting, security, and analytics partners who operate under confidentiality agreements and may only process data on our instructions.
• Fraud prevention and legal compliance: We may disclose your information when required by applicable law, court order, or to prevent or detect fraud and illegal activity.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of ct44's business assets, your data may be transferred to the acquiring entity under the same privacy protections.

6. Data Security

ct44 takes the security of your personal data seriously. We implement industry-standard SSL (Secure Socket Layer) encryption on all data transmitted between your device and our servers. Access to personal data within our organisation is strictly limited to authorised personnel who require it to perform their duties, and all staff are trained on data protection best practices.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your rights, ct44 will notify affected users promptly and take all necessary remediation steps.

7. Data Retention

ct44 retains your personal data for as long as your account remains active and for a reasonable period thereafter as necessary to fulfil the purposes outlined in this policy. Specifically:

• Account data is retained for the duration of your active account plus a minimum of 5 years after account closure for legal and audit compliance.
• Transaction records (deposits, withdrawals, wager history) are retained for a minimum of 5 years to meet anti-money laundering obligations.
• Support communications are retained for up to 3 years from the date of your last interaction with our customer support team.
• Technical and behavioural data logs are retained for up to 12 months for security monitoring and fraud prevention purposes.

After the applicable retention periods have elapsed, personal data is securely deleted or anonymised so it can no longer be linked to you as an individual.

8. Your Rights Over Your Data

As a ct44 user based in Bangladesh, you have the following rights with respect to your personal data held by us. To exercise any of these rights, please contact our support team at [email protected]:

Right of access: you may request a copy of the personal data we hold about you. Right to rectification: if your data is inaccurate or incomplete, you may request that we correct it. Right to erasure: in certain circumstances you may request that we delete your personal data. Right to restriction: you may ask us to limit the processing of your data in specific situations. Right to object: you may object to the use of your data for direct marketing purposes at any time.

9. Children and Minors

ct44 does not knowingly collect personal information from individuals under the age of 21. Our platform is strictly for adults aged 21 and above. If you have reason to believe that a minor has provided us with personal information, please contact us immediately at [email protected] and we will take prompt steps to delete that data from our systems.

We use age verification procedures during the account registration process to screen out applicants who do not meet the 21+ requirement. This is part of our broader commitment to responsible gaming across Bangladesh.

10. Third-Party Links

The ct44 platform may contain links to third-party content, game providers, or payment partner information pages for your convenience. These external resources have their own privacy policies and ct44 is not responsible for the data practices of any third-party website or service. We encourage you to review the privacy policies of any third-party services you access through our platform.

Links to payment service providers such as bKash, Nagad, or Rocket on our platform are provided purely for informational purposes. Your interactions with these payment providers are governed entirely by their own terms and privacy policies, and not by this ct44 Privacy Policy.

11. Changes to This Privacy Policy

ct44 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. The revised policy will take effect from the date it is published on this page.

Your continued use of the ct44 platform following the posting of any changes to this policy constitutes your acceptance of those changes. We encourage you to review this Privacy Policy periodically to stay informed of how we protect your information.